Learning and Assessment Kit-CPCCRT3003 Repair and replace valleys, valley irons and flashings Certificate III Core units CHCCCS004 Assess co-existing

Core units CHCCCS004 Assess co-existing needs CHCCCS007 Develop and implement service programs CHCCCS019 Recognise and respond to crisis situations CHCCSM013 Facilitate and review case management CHCDEV005 Analyse impacts of sociological factors on people in community work and services CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG003 Manage legal and ethical compliance CHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS003 Maintain work health and safety Elective Units CHCMHS007 Work effectively in trauma informed care CHCPOL003 Research and apply evidence to practice CHCADV002 Provide advocacy and representation services CHCADV005 Provide systems advocacy services CHCCCS009 Facilitate responsible behaviour CHCCOM003 Develop workplace communication strategies CHCDIV003 Manage and promote diversity CHCMGT003 Lead the work team If you require RPL Kits with comprehensive benchmarking

Learner GuideThe learner guide meets training package criteria and is developed in a logical order

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use If you require RPL Kits with comprehensive benchmarking

engineering or related environment MEM16008A Interact with computing technology MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MEM08002C Pre-treat work for subsequent surface coating MEM08007B Control surface finish production and finished product quality MEM08011B Prepare surfaces using solvents and/or mechanical means MEM08012B Prepare surfaces by abrasive blasting (basic) MEM08013B Prepare surfaces by abrasive blasting (advanced) MEM08014B Apply protective coatings (basic) MEM08015B Apply protective coatings (advanced) PMBPROD241 Lay up rubber lining or lag pulleys PMBPROD242 Bond polymers to surfaces PMBPROD265 Operate portable vulcanising equipment MEM11001C Erect/dismantle scaffolding and equipment MEM11002C Erect/dismantle complex scaffolding and equipment MEM11003B Coordinate erection/dismantling of complex scaffolding/equipment MEM11004B Undertake dogging MEM11010B Operate mobile load shifting equipment MEM07001B Perform operational maintenance of machines/equipment MEM11012B Purchase materials MEM11016B Order materials MEM12001B Use comparison and basic measuring devices MEM15003B Use improvement processes in team activities If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CPCCRT3003 Repair and replace valleys, valley irons and flashings Certificate III Core units CHCCCS004 Assess co-existingOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to