SCORM Compliant Package-MSMSUP106 Work in a team HLTINFCOV001 procedures and programs to meet

procedures and programs to meet legislative requirements BSBLDR403 Lead team effectiveness CUAIND403 Communicate effectively with arts professionals Elective Units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble engineering components MEM18060B Maintain

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

CPCCCM2010B Work safely at heights

SCORM Compliant Package-MSMSUP106 Work in a team HLTINFCOV001 procedures and programs to meet* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.