Learner Resources-SHB20121 Certificate II in Retail Cosmetics SIF Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SITHASC020 Prepare dishes using basic methods of Asian cookery SITHASC021 Prepare Asian appetisers and snacks SITHASC022 Prepare Asian stocks and soups SITHASC023 Prepare Asian sauces

Core units BSBPMG511 Manage project scope BSBPMG512 Manage project time BSBPMG513 Manage project quality BSBPMG514 Manage project cost BSBPMG515 Manage project human resources BSBPMG516 Manage project information and communication BSBPMG517 Manage project risk BSBPMG521 Manage project integration Elective units BSBMGT516 Facilitate continuous improvement BSBSUS501 Develop workplace policy and procedures for sustainability BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness If you require RPL Kits with comprehensive benchmarking

explosives and prohibited items AVIG0001 Work effectively in a transport security environment AVIO0007 Control access to and exit from a security sensitive area AVIO0008 Establish and maintain a sterile sensitive area Electives AVIF0015 Apply awareness of dangerous goods and hazardous substances in the transport security environment AVIO0006 Conduct vehicle search for access to security sensitive areas AVIO0011 Manage disruptive behaviour and unlawful interference within a transport security environment AVIO0004 Conduct frisk search of persons AVIO0005 Conduct screening using explosive trace detection AVIO0012 Manage the flow of items for screening by X-ray screening equipment AVIO0014 Screen articles by interpreting X-ray images CPPSEC3128 Conduct security screening using walk-through metal detection equipment CPPSEC3130 Conduct security screening using hand-held metal detectors CPPSEC3121 Control persons using empty hand techniques If you require RPL Kits with comprehensive benchmarking

ICTSAS211 Develop solutions for basic ICT malfunctions and problems If you require RPL Kits with comprehensive benchmarking

Learner Resources-SHB20121 Certificate II in Retail Cosmetics SIF Units of competency BSBOPS404 ImplementOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all