SCORM Compliant Package-CHCCSM017 Facilitate and review case management CRICOS Policies and Procedures Units of competency SIRRFSA001 Handle

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCBL329 Install underground cable for communications applications ICTCBL334 Install underground enclosures and conduit If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B If you require RPL Kits with comprehensive benchmarking

Core units BSBCMM211 Apply communication skills BSBOPS201 Work effectively in business environments BSBPEF202 Plan and apply time management BSBSUS211 Participate in sustainable work practices BSBWHS211 Contribute to the health and safety of self and others Elective units BSBCRT201 Develop and apply thinking and problem solving skills Group A BSBDAT201 Collect and record data Group B BSBOPS202 Engage with customers Group C BSBOPS203 Deliver a service to customers Group C BSBTWK201 Work effectively with others Group C If you require RPL Kits with comprehensive benchmarking

Core units BSBOPS304 Deliver and monitor a service to customers CPCCCM2004 Handle construction materials CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3003 Work safely around electrical sources

SCORM Compliant Package-CHCCSM017 Facilitate and review case management CRICOS Policies and Procedures Units of competency SIRRFSA001 Handle* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.