aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Core units AHCWHS401 Maintain work health and safety processes Elective units AHCBIO401 Plan and implement a biosecurity program Group A AHCCHM405 Plan and implement a chemical use program Group A AHCMOM402 Supervise maintenance of property
Core units BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC005 Prepare dishes using basic methods of cookery SITHCCC011 Use cookery skills effectively SITHKOP001 Clean kitchen premises and equipment SITXFSA001 Use hygienic practices for food safety SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHCCC003 Prepare and present sandwiches SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks
Units of competency SISSSOF002 Continuously improve officiating skills and knowledge SISSSOF001 Work as an official in sport SISXIND009 Respond to interpersonal conflict SISSSOF003 Officiate sport competitions * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITEEVT008 Manage event staging components SITEEVT002 Process and monitor event registrations * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-ICTPMG614 Use Manage ICT project delivery Training And Assessment Strategy aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational