Unit Knowledge Guide-VU23526 Read and write straightforward transactional texts BSB aggressive or abusive customers SIRXPDK001

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

sort and mark timber materials FWPCOT2260 Tally material FWPCOR3204 Visually assess materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCCA3010 Install windows and doors CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights CPCCCM3004 Identify and apply information in construction plans

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

Units of competency CHCCCS009 Facilitate responsible behaviour CHCCCS024 Support individuals with autism spectrum disorder CHCECE028 Collaborate with families to plan service and supports CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-VU23526 Read and write straightforward transactional texts BSB aggressive or abusive customers SIRXPDK001Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner