Unit Knowledge Guide-ICTSAS420 Provide first-level remote help-desk support Pre-order engineering or related environment MEM13015

engineering or related environment MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MEM18003 Use tools for precision work MEM18006 Perform precision fitting of engineering components MEM18015 Maintain tools and dies MEM18055 Dismantle

Units of competency AHCGRI502 Design vertical gardens and green facades AHCPCM512 Design specialised landscape AHCGRI501 Design roof gardens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents RIIHAN309F Conduct telescopic materials handler operations RIIHAN311F Conduct operations with integrated tool carrier RIIMCP301D Monitor plant operations for coal preparation RIIERR205D Apply initial response First Aid RIIERR301E Respond to work site incidents TLILIC0006 Licence to operate a bridge and gantry crane TLILIC3018 Licence to drive a multi-combination vehicle If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts If you require RPL Kits with comprehensive benchmarking

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT2219 Use hand-held tools FWPCOT3204 Prepare and interpret sketches and drawings FWPCOT3290 Apply knowledge of timber properties

Unit Knowledge Guide-ICTSAS420 Provide first-level remote help-desk support Pre-order engineering or related environment MEM13015Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner