Learner Guide-SITXCCS009 Provide customer information and assistance New Unit Units of competency BSBESB301 Investigate

Units of competency BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB304 Determine resource requirements for new business ventures BSBESB303 Organise finances for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM004 Analyse performance of social media and online business tools SITXHRM002 Roster staff SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXSTR001 Develop an ecommerce strategy SIRRRTF002 Monitor retail store financials If you require RPL Kits with comprehensive benchmarking

prepare and dispatch pathology specimens HLTWHS001 Participate in workplace health and safety Elective Units BSBOPS203 Deliver a service to customers HLTPAT008 Identify and respond to clinical risks in pathology collection HLTPAT009 Collect pathology specimens other than blood HLTPAT014 Perform venous blood collections CHCCCS020 Respond effectively to behaviours of concern CHCCCS037 Visit client residence If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU002 Recover vehicle refrigerants If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMOPS101 Make measurements MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS100 Follow WHS procedures Elective units CUADES201 Follow a design process CUADES301 Explore the use of colour MSFFP2011 Use timber furnishing construction techniques If you require RPL Kits with comprehensive benchmarking

Learner Guide-SITXCCS009 Provide customer information and assistance New Unit Units of competency BSBESB301 InvestigateOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce