Unit Knowledge Guide-CHCMED001 Prepare for mediation RII Units of competency PSPGEN002 Use

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas Group B BSBWRT411 Write complex documents Group B If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPLY302 Brood poultry AHCPLY306 Clean and disinfect poultry production sheds AHCLSK313 Monitor livestock production growing environments AHCPLY307 Implement and monitor biosecurity measures in poultry production AHCLSK310 Implement feeding plans for intensive production AHCPLY206 Catch and load poultry * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CHCMED001 Prepare for mediation RII Units of competency PSPGEN002 UseOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner