Learner Guide-VU23492 Participate in extremely familiar spoken exchanges RTO Policies and Procedures Units of competency SITXCCS006 Provide

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTICT206 Install software applications ICTICT213 Use computer operating systems and hardware ICTICT221 Identify and use specific industry standard technologies ICTICT216 Design and create basic organisational documents BSBITU211 Produce digital text documents If you require RPL Kits with comprehensive benchmarking

Units of competency CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTADM001 Administer and coordinate Telehealth services HLTADM002 Manage Telehealth technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

Ensures all learners have the foundational skills necessary to succeed in complex

RIIRIS301E Apply risk management processes

Learner Guide-VU23492 Participate in extremely familiar spoken exchanges RTO Policies and Procedures Units of competency SITXCCS006 ProvideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce