Core Units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop
Learner Readiness and Equity
Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking
Units of competency MSMWJ302 Operate a drain cleaning system MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit MEM09002B Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)
charge and leak test refrigerants - split systems UEERA0059 Prepare and connect refrigerant tubing and fittings UEERA0049 Install and start up single head split air conditioning and water heating heat pump systems UEECD0007 Apply work health and safety regulations
LLND Kit-PSPINV002 Conduct an investigation PSP Core Units CHCCCS019 Recognise andEmpower Your Learners with Foundational Excellence In today's evolving vocational education and training environment, the identification and support of learners' Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQA's LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational