Self-Study Guide-CHCSAC002 Develop and implement play and leisure experiences in school age care MSA aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units AHCBEK203 Open and reassemble a beehive AHCBEK205 Prepare and use a bee smoker AHCBEK206 Assemble and maintain beekeeping components AHCBEK301 Manage honey bee swarms AHCBEK302 Manipulate honey bee brood AHCBEK303 Re-queen a honey bee colony AHCBEK304 Remove a honey crop from a hive AHCBEK311 Transport bee hives by road to new apiary site AHCBEK312 Extract honey AHCBEK313 Manage pests and disease within a honey bee colony AHCBEK405 Select and establish an apiary site AHCWHS302 Contribute to workplace health and safety processes AHCWRK318 Comply with industry quality assurance requirements Electives AHCBEK307 Collect and store propolis AHCBEK308 Produce and harvest royal jelly AHCBEK309 Trap and store pollen AHCBEK310 Process raw wax into moulds AHCBEK402 Perform queen bee artificial insemination If you require RPL Kits with comprehensive benchmarking

diseases and disorders AHCSOL305 Prepare growing media AHCWRK315 Respond to emergencies AHCWRK320 Apply environmentally sustainable work practices HLTAID011 Provide first aid TLIA0015 Organise receival and despatch operations TLID0016 Operate a forklift If you require RPL Kits with comprehensive benchmarking

security screens and grilles hand and power tools MSFFM2010 Set up and operate basic static machines MSFGG2016 Assemble glazing products MSFSS3005 Assemble non-security and security screens and grilles MSFSS2001 Rectify faults in product MSFSS2003 Undertake surface preparation BSBCUS201 Deliver a service to customers BSBINN201 Contribute to workplace innovation BSBITU111 Operate a personal digital device If you require RPL Kits with comprehensive benchmarking

locate and protect underground services RIICCM203E Read and interpret plans and job specifications RIICCM205F Carry out manual excavation RIICCM206E Support plant operations RIICCM207E Spread and compact materials manually RIICCM208E Carry out basic levelling RIICOM201E Communicate in the workplace RIIRIS301E Apply risk management processes RIISAM201E Handle resources and infrastructure materials and safely dispose of nontoxic materials RIISAM203E Use hand and power tools RIISAM204E Operate small plant and equipment RIIWHS201E Work safely and follow WHS policies and procedures RIIWMG203E Drain and dewater civil construction sites Elective units RIIMPO318F Conduct civil construction skid steer loader operations RIIMPO321F Conduct civil construction wheeled front end loader operations RIIMPO320F Conduct civil construction excavator operations RIIMPO326E Conduct water vehicle operations RIIVEH304E Conduct tip truck operations If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-CHCSAC002 Develop and implement play and leisure experiences in school age care MSA aggressive or abusive customers SIRXCEG009Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the