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Learning and Assessment Kit-BSBSS00127 Contact Centre Team Manager Skill Set MSM Units of competency CHCAGE001 Facilitate

SKU: 27116950538
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USD9495.00 USD9528.00

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Description

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS212 Undertake first response to fire incidents MSMPER202 Observe permit work MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

RIIMPO301E

CPCCCA3005B Construct ceiling frames

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBSS00127 Contact Centre Team Manager Skill Set MSM Units of competency CHCAGE001 FacilitateOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to

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