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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
CPCCCM1013A Plan and organise work
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR122 Diagnose and repair vehicle dynamic control systems AURETR124 Diagnose and repair compression ignition engine management systems AURETR125 Test
Units of competency HLTOHC006 Apply fluoride varnish HLTAHW025 Provide information and strategies in health care HLTOHC005 Use basic oral health screening tools HLTOHC002 Inform and support patients and groups about oral health HLTOHC001 Recognise and respond to oral health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBXTW301 Work in a team CPPCMN4008 Read plans
Vocational Placement Kit-SITHGAM030 Deal poker games LGA aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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