ERF Checklist-VU22619 Analyse and participate in complex conversations Professional Development aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOR2205 Follow WHS policies and procedures CPCCOM1015 Carry out measurements and calculations TLID1001 Shift materials safely using manual handling methods FWPCOT2257 Use hand-held tools FWPTMM3214 Assemble timber floor trusses If you require RPL Kits with comprehensive benchmarking

Units of competency HLTRNL004 Apply renal replacement therapy HLTENN040 Administer and monitor medicines and intravenous therapy HLTRNL003 Contribute to the nursing care of a person with renal impairment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPPSEC2101 Apply effective communication skills to maintain security CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team CPPSEC2103 Apply WHS

ERF Checklist-VU22619 Analyse and participate in complex conversations Professional Development aggressive or abusive customers SIRXCEG009Please contact us for more information!