Learner Resources-BSBOPS405 Organise business meetings PSP Core Units CHCCCS019 Recognise and

Core Units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

Core units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCECE001 Develop cultural competence CHCECE002 Ensure the health and safety of children CHCECE003 Provide care for children CHCECE004 Promote and provide healthy food and drinks CHCECE005 Provide care for babies and toddlers CHCECE007 Develop positive and respectful relationships with children CHCECE009 Use an approved learning framework to guide practice CHCECE010 Promote and provide healthy food and drinks CHCECE011 Provide experiences to support children

A compliant set of RTO forms to run Skills First courses

ethics and privacy in an ICT environment ICTICT401 Determine and confirm client business requirements ICTICT408 Create technical documentation ICTSAS307 Install

Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A If you require RPL Kits with comprehensive benchmarking

Learner Resources-BSBOPS405 Organise business meetings PSP Core Units CHCCCS019 Recognise andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all