Class Activity Book-AURVTN006 Remove and replace mechanical units during vehicle repair MSS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency SISSSOF002 Continuously improve officiating skills and knowledge SISSSOF001 Work as an official in sport SISXIND009 Respond to interpersonal conflict SISSSOF003 Officiate sport competitions If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT511 Develop critical thinking in others BSBFIN501 Manage budgets and financial plans BSBOPS501 Manage business resources BSBSUS511 Develop workplace policies and procedures for sustainability BSBXCM501 Lead communication in the workplace Elective units BSBHRM525 Manage recruitment and onboarding Group A BSBHRM526 Manage payroll Group A BSBOPS502 Manage business operational plans Group A BSBOPS504 Manage business risk Group A BSBPMG430 Undertake project work Group A BSBLDR522 Manage people performance Group B BSBTWK502 Manage team effectiveness Group B If you require RPL Kits with comprehensive benchmarking

Core units BSBOPS504 Manage business risk BSBWHS513 Lead WHS risk management CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 buildings CPCCBC4003 Select

to be completed by an independent third party who is familiar with the candidate’

Class Activity Book-AURVTN006 Remove and replace mechanical units during vehicle repair MSS aggressive or abusive customers SIRXCEG009Our unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the