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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Units of competency MSMBIO301 Process biomass using pyrolyser PMAOPS301 Operate a distillation unit PMAOPS302 Operate reactors and reaction equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AURETH012 Service and maintain electrical components in hybrid electric vehicles AURETH010 Diagnose and repair high voltage rechargeable energy storage systems in hybrid electric vehicles AURETH011 Depower and reinitialise hybrid electric vehicles If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid If you require RPL Kits with comprehensive benchmarking
present and debate ideas BSBINS401 Analyse and present research information BSBOPS306 Record stakeholder interactions If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-FNSRSK611 Develop and implement risk mitigation plan Course aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
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