SCORM Compliant Package-BSBPMG409 Apply project scope management techniques EAL Units of competency SITXCCS006 Provide

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas Group B BSBWRT411 Write complex documents Group B If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

MEM18055 Dismantle

Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBPMG409 Apply project scope management techniques EAL Units of competency SITXCCS006 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.