Learning and Assessment Kit-BSBWRK411 Support employee and industrial relations procedures MSM Units of competency SISXFAC001 Maintain

Units of competency SISXFAC001 Maintain equipment for activities SISXEMR001 Respond to emergency situations SISOCHC001 Lead challenge course sessions

Core units SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITHIND001 Use hygienic practices for hospitality service SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others SITXWHS002 Identify hazards

Units of competency FBPPHM2001 Follow work procedures to maintain Good Manufacturing Practice requirements FBPPHM3002 Operate a pharmaceutical production process FBPWHS2001 Participate in work health and safety processes FBPPHM3003 Work in a controlled environment If you require RPL Kits with comprehensive benchmarking

Units of competency AHCWHS301 Contribute to work health and safety processes AHCPMG304 Use firearms to humanely destroy animals AHCLSK331 Comply with industry animal welfare requirements If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-BSBWRK411 Support employee and industrial relations procedures MSM Units of competency SISXFAC001 MaintainOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to