Unit Knowledge Guide-CHCAOD001 Work in an alcohol and other drugs context CRICOS Policies and Procedures procedures and programs to meet

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

Student Assessment PackAll assessment resources include context and conditions of assessment

Our assessment resources include:

Core units BSBLDR401 Communicate effectively as a workplace leader BSBPMG522 Undertake project work BSBRSK401 Identify risk and apply risk management processes BSBWHS401 Implement and monitor WHS policies

Units of competency ICTCLD301 Evaluate characteristics of cloud computing solutions and services ICTICT443 Work collaboratively in the ICT industry BSBXCS303 Securely manage personally identifiable information and workplace information ICTPRG302 Apply introductory programming techniques * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CHCAOD001 Work in an alcohol and other drugs context CRICOS Policies and Procedures procedures and programs to meetOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner