RPL Kit-ICTSAS410 Identify and resolve client ICT problems Certificate II CPCCCM1014A Conduct workplace communication

CPCCCM1014A Conduct workplace communication

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units BSBADM101 Use business equipment and resources BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBWOR202 Organise and complete daily work activities BSBWOR204 Use business technology BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets BSBWOR203 Work effectively with others If you require RPL Kits with comprehensive benchmarking

Developed by experienced compliance and education specialists

emotional and physical wellbeing CHCPWK001 Apply peer work practices in the mental health sector CHCPWK002 Contribute to the continuous improvement of mental health services CHCPWK003 Apply lived experience in mental health peer work HLTWHS001 Participate in workplace health and safety Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCCCS019 Recognise and respond to crisis situations If you require RPL Kits with comprehensive benchmarking

and strengthen these foundational skills in line with the Australian Core Skills Framework (ACSF)

RPL Kit-ICTSAS410 Identify and resolve client ICT problems Certificate II CPCCCM1014A Conduct workplace communicationOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information