Self-Study Guide-ICTSAS420 Provide first-level remote help-desk support CHC Units of competency CHCPWK003 Apply

Units of competency CHCPWK003 Apply lived experience in mental health peer work CHCPWK001 Apply peer work practices in the mental health sector CHCLEG001 Work legally and ethically If you require RPL Kits with comprehensive benchmarking

simple information and instructional texts Other electives VU22598 Identify Australian leisure activities VU22098 Recognise and use basic mathematical symbols and processes VU22099 Recognise and interpret safety signs and symbols * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBLDR602 Provide leadership across the organisation BSBESB401 Research and develop business plans BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBFIN501 Manage budgets and financial plans BSBCMM411 Make presentations BSBHRM525 Manage recruitment and onboarding * We can develop additional elective units that are not listed on request (Please contact us for further information)

vertical gardens and green facades AHCPMG301 Control weeds RIIWHS204E Work safely at heights AHCPGD304 Implement a landscape maintenance program If you require RPL Kits with comprehensive benchmarking

Core units MSL943004 Participate in laboratory or field workplace safety MSL952001 Collect routine site samples MSL974022 Undertake environmental field-based monitoring MSMENV472 Implement and monitor environmentally sustainable work practices MSS024014 Implement environmental management plans and procedures MSS024015 Apply an understanding of environmental principles to a site MSS024016 Process and present environmental data MSS025017 Assist with assessing site environmental indicators MSS025018 Assess the environmental risk and impact of a project activity or process MSS025019 Report environmental data MSS025020 Provide environmental information to customers Elective units CPPWMT4009 Conduct waste audits MSL975042 Design and supervise complex environmental field surveys MSL975045 Perform laboratory-based ecological techniques` MSL975051 Supervise geotechnical site investigations MSS015011 Conduct a sustainability energy audit BSBWHS419 Contribute to implementing WHS monitoring processes MSL904002 Perform standard calibrations CUAPHI302 Capture photographic images HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-ICTSAS420 Provide first-level remote help-desk support CHC Units of competency CHCPWK003 ApplyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the