Assessment Kit-CPCPGS3059 Install LPG storage of aggregate storage capacity up to 500 litres HLTINFCOV001 Units of competency BSBAUD513 Report

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

selection and induction processes BSBITU402 Develop and use complex spreadsheets If you require RPL Kits with comprehensive benchmarking

Our learner resources include: Learner Guide

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

Assessment Kit-CPCPGS3059 Install LPG storage of aggregate storage capacity up to 500 litres HLTINFCOV001 Units of competency BSBAUD513 ReportOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of