SCORM Compliant Package-CPPREP5010 Manage customer service activities in the property industry Pre-Order procedures and programs If you

procedures and programs If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFFM3030 Produce manual and computer-aided production drawings MSFGN2001 Make measurements and calculations MSFGN3005 Read and interpret work documents MSFFM3031 Prepare cutting lists from design and production documentation Elective units MSFFM2016 Join solid timber MSFFM3041 Determine and document requirements for cabinetry installation MSFFM2017 Hand make timber joints MSFFM2018 Operate basic static machines safely MSFFM3042 Fabricate cabinetry MSFFF2012 Prepare surfaces for finishing MSFFM3026 Produce angled and curved components using manufactured board MSFFM3028

standard trade practices and fundamentals in aviation maintenance MEA270A Lay out avionic systems MEA271A Lay out avionic flight management systems MEA340A Lay out and set up aircraft systems MEA272B Apply basic scientific principles and techniques in avionic engineering situations MEA273A Select and test avionic engineering materials MEA342A Apply basic aircraft power plant design characteristics MEA349B Apply basic scientific principles and techniques in aeronautical engineering situations MEA350A Select and test aeronautical engineering materials MEM09143A Represent aeronautical engineering designs MEM09144A Represent avionic engineering designs MEM09153A Apply computer aided modelling and data management techniques to aeronautical engineering designs MEM09154A Apply computer aided modelling and data management techniques to avionic engineering designs MEM09155A Prepare mechanical models for computer-aided engineering (CAE) MEM09156A Prepare mechatronic models for computer-aided engineering (CAE) MEM09157A Perform mechanical engineering design drafting MEM09158A Perform mechatronics engineering design drafting MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings If you require RPL Kits with comprehensive benchmarking

present and negotiate client solutions BSBINS401 Analyse and present research information FNSISV405 Analyse insurance claims FNSISV411 Evaluate risk for new and renewal business FNSISV412 Underwrite new and renewal business BSBDAT501 Analyse data BSBWHS414 Contribute to WHS risk management BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-CPPREP5010 Manage customer service activities in the property industry Pre-Order procedures and programs If you* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.