Learner Guide-CHCCOM001 Provide first point of contact Advanced Diploma Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Core units BSBWHS501 Ensure a safe workplace CUACMP501 Manage copyright arrangements CUADES601 Design innovative products CUAIND502 Maintain and apply creative arts industry knowledge Elective Units BSBCRT501 Originate and develop concepts BSBDES502 Establish

CHCPRT025 Identify and report children and young people at risk If you require RPL Kits with comprehensive benchmarking

to be completed by an independent third party who is familiar with the candidate’s abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

Establish innovative work environments

Learner Guide-CHCCOM001 Provide first point of contact Advanced Diploma Core units BSBITU307 Develop keyboardingOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce