aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
services and assets CPCCLDG3001 Licence to perform dogging CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements
Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety If you require RPL Kits with comprehensive benchmarking
store and maintain stock SITXINV008 Control stock SITXWHS007 Implement and monitor work health and safety practices Elective units SITHCCC026 Package prepared foodstuffs SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks
engineering or related environment MSS402051A Apply quality standards MSAENV272B Participate in environmentally sustainable work practices Elective units AUM4003A Interpret customer requirements LMTGN4002A Participate in product engineering MEM12024A Perform computations MEM16006A Organise and communicate information MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MEM30032A Produce basic engineering drawings MEM30033A Use computer-aided design (CAD) to create and display 3-D models MEM30005A Calculate force systems within simple beam structures MEM30006A Calculate stresses in simple structures MEM30007A Select common engineering materials MEM30008A Apply basic economic and ergonomic concepts to evaluate engineering applications MEM30010A Set up basic hydraulic circuits If you require RPL Kits with comprehensive benchmarking
Assessment Kit-AHCBEK301 Manage honey bee swarms UEG aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of