Self-Study Guide-BSBCMM511 Communicate with influence Diploma Core units BSBCMM211 Apply communication

Core units BSBCMM211 Apply communication skills BSBOPS201 Work effectively in business environments BSBPEF202 Plan and apply time management BSBSUS211 Participate in sustainable work practices BSBWHS211 Contribute to the health and safety of self and others Elective units BSBCRT201 Develop and apply thinking and problem solving skills Group A BSBDAT201 Collect and record data Group B BSBOPS202 Engage with customers Group C BSBOPS203 Deliver a service to customers Group C BSBTWK201 Work effectively with others Group C If you require RPL Kits with comprehensive benchmarking

evaluation and reporting program BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY010 Manage policy implementation If you require RPL Kits with comprehensive benchmarking

Units of competency AURTTL108 Diagnose and repair LPG fuel systems AURTTL007 Inspect and service LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

identify and assess meat cuts AMPR320 Assess and address customer preferences AMPR322 Prepare and produce value added products AMPX304* Prepare primal cuts Elective Units AMPR108 Monitor meat temperature from receival to sale AMPR210 Receive meat product AMPR323 Break small stock carcases for retail sale AMPR309 Bone and fillet poultry AMPR312 Bone game meat AMPR315 Utilise the Meat Standards Australia system to meet customer requirements AMPR313 Order stock in a meat enterprise * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries AURTTA104 Carry out servicing operations AURTTB101 Inspect and service braking systems AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTE104 Inspect and service engines AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTQ001 Inspect and service final drive assemblies AURTTQ103 Inspect and service drive shafts Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETR125 Test

Self-Study Guide-BSBCMM511 Communicate with influence Diploma Core units BSBCMM211 Apply communicationOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the