SCORM Compliant Package-BSBINS408 Provide information from and about records PMA Core units FNSINC301 Work effectively

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

Core units BSBMKG541 Identify and evaluate marketing opportunities BSBMKG542 Establish and monitor the marketing mix BSBMKG552 Design and develop marketing communication plans BSBMKG555 Write persuasive copy BSBPMG430 Undertake project work Elective units BSBMKG543 Plan and interpret market research Group A BSBMKG545 Conduct marketing audits Group A BSBMKG546 Develop social media engagement plans Group A BSBMKG550 Promote products and services to international markets Group A BSBCMM511 Communicate with influence Group B BSBCRT512 Originate and develop concepts Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking

Core units BSBCRT601 Research and apply concepts and theories of creativity CUAACD601 Extend professional expertise with drawing and other visual representation tools CUAPPR505 Establish and maintain safe creative practice CUAPPR601 Originate a body of independent creative work CUAPPR603 Engage in the business of creative practice CUAPPR604 Publicly present a body of own creative work CUARES602 Extend cultural research expertise Elective Units BSBCRT501 Originate and develop concepts BSBDES501 Implement design solutions BSBDES502 Establish

Units of competency SITHACS002 Provide housekeeping services to guests SITHACS001 Clean premises and equipment SITXWHS001 Participate in safe work practices SITHACS003 Prepare rooms for guests If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBINS408 Provide information from and about records PMA Core units FNSINC301 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.