Self-Study Guide-CHCEDS036 Support the development of literacy and oral language skills FNS Units of competency ICTWHS204 Follow

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTCBL247 Install

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and practices in the workplace UEECD0043 Solve problems in direct current circuits* UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERE0086 Promote sustainable energy practices UEERE0087 Provide basic sustainable energy solutions for energy management in residential premises Elective Units BSBOPS203 Deliver a service to customers UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEECD0009 Carry out routine work activities in an energy sector environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

build and test a network server ICTNWK506 Configure

Self-Study Guide-CHCEDS036 Support the development of literacy and oral language skills FNS Units of competency ICTWHS204 FollowOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the