aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCADV005 Provide systems advocacy services CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS009 Provide early intervention
configure and test an internet protocol network ICTNWK432 Build an enterprise wireless network ICTTEN312 Install telecommunications network equipment ICTTEN434 Install
Core units MSFFM3011 Measure and draw site layout for manufactured furniture products MSFID4014 Produce digital models and documentation for interior design projects MSFID4022 Prepare quotation and contract documentation for design projects MSFKB3010 Detail cabinet construction requirements MSFKB3011 Plan kitchen and bathroom projects MSFKB4009 Determine spatial planning considerations for kitchen designs MSFKB4010 Determine spatial planning considerations for bathroom design MSFKB4011 Design ancillary residential cabinetry MSFKB4013 Document residential building services MSFKB4015 Research and recommend materials
Units of competency CPCCVE1011 Undertake a basic construction project CUAACD201 Develop drawing skills to communicate ideas CUAWHS312 Apply work health and safety practices CUADES201 Follow a design process CUASMT413 Develop and implement production work plans CUAACD314 Make scale models BSBCMM411 Make presentations If you require RPL Kits with comprehensive benchmarking
LLND Kit-PSPGEN076 Use public sector financial processes ICT aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational