Self-Study Guide-CHCECE019 Facilitate compliance in an education and care service PSP Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

test and apply materials and technologies for design projects MSFFDM5013 Work collaboratively on design projects Elective units BSBESB406 Establish operational strategies and procedures for new business ventures BSBLEG525 Apply legal principles in intellectual property law matters BSBLDR523 Lead and manage effective workplace relationships BSBMKG541 Identify and evaluate marketing opportunities BSBPEF501 Manage personal and professional development BSBPMG430 Undertake project work BSBSTR501 Establish innovative work environments BSBTWK401 Build and maintain business relationships CUAACD314 Make scale models CUAACD537 Refine 3-D design ideas and processes CUAACD508 Refine model making skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Elective Units AURAAA002 Determine retail rates for automotive products and services AURAKA002 Adapt work processes to new technologies in an automotive workplace AURALA001 Comply with legal aspects of a service and repair contract in an automotive workplace AURAMA003 Conduct information sessions in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBDES602 Research global design trends BSBINN801 Lead innovative thinking and practice BSBSUS501 Develop workplace policy and procedures for sustainability BSBDES501 Implement design solutions BSBINM601 Manage knowledge and information BSBMGT616 Develop and implement strategic plans BSBFIM601 Manage finances BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan BSBMKG609 Develop a marketing plan If you require RPL Kits with comprehensive benchmarking

procedures and compliance standards associated with licensed electrical work MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on the-job-training MEM18001 Use hand tools MEM18100 Fault-find

Self-Study Guide-CHCECE019 Facilitate compliance in an education and care service PSP Core units SIRXCEG001 Engage theOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the