Learning and Assessment Kit-TLII5018 Manage customer service AUR Units of competency CPCCWHS1001 Prepare

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCLDG3001 Licence to perform dogging CUASTA414 Undertake arena rigging activities CUAWHS313 Apply work health and safety practices in a live production environment RIIWHS204E Work safely at heights CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR203 Work effectively with others SITEEVT001 Source and use information on the events industry SITEEVT002 Process and monitor event registrations SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITEEVT003 Coordinate on-site event registrations Group A SITEEVT004 Provide event staging support Group A BSBITU202 Create and use spreadsheets Group B BSBITU301 Create and use databases Group B BSBITU302 Create electronic presentations Group B BSBITU306 Design and produce business documents Group B BSBSUS201 Participate in environmentally sustainable work practices Group B If you require RPL Kits with comprehensive benchmarking

health and environment policies and procedures FWPCOT3303 Prepare sketches and drawings FWPCOT3280 Replace saw blades

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD301 Produce drawings to communicate ideas CUAPPR401 Realise a creative project CUAPPR404 Develop self as artist CUAPPR405 Develop and discuss ideas for own creative work CUARES403 Research history and theory to inform own arts practice Elective Units BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3204 Visually assess materials Elective units FWPCOT3276 Sharpen cutters using a straight knife grinder FWPCOT3277 Sharpen cutters in head using a profile knife grinder FWPCOT3278 Sharpen cutters in head using a straight knife grinder TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle FWPCOT4211 Monitor stock control procedures TLIA0015 Organise receival and despatch operations If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-TLII5018 Manage customer service AUR Units of competency CPCCWHS1001 PrepareOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to