Learner Resources-SITSS00035 Customer Service Management Skill Set Qualification Units of competency MSS402051 Apply

Units of competency MSS402051 Apply quality standards MSFGG3039 Manually move glass MSFGG3030 Process glass by automatic machines MSFGG3042 Process glass by semi-automatic machines MSFGG3041 Manufacture insulated glass units MSMWHS300 Facilitate the implementation of WHS for a work group If you require RPL Kits with comprehensive benchmarking

CHCECE041 Maintain a safe and healthy environment for children CHCECE042 Foster holistic early childhood learning

fitness and recreation industry knowledge Elective units SISCAQU002 Perform basic water rescues Group A SISOBWG001 Bushwalk in tracked environments Group A

Core units FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2203 Follow environmental care procedures FWPCOR2205 Follow WHS policies and procedures FWPCOR2207 Maintain quality and product care Elective units FWPCOT2234 Dock material to length FWPCOT2243 Tail out timber product and waste material FWPCOT2245 Operate and maintain a table saw FWPCOT2257 Use hand-held tools FWPCOT2240 Cut material with a pole saw FWPCOT3259 Operate a four wheel drive on unsealed roads TLIC2002 Drive light rigid vehicle TLIC3003 Drive medium rigid vehicle If you require RPL Kits with comprehensive benchmarking

Core units BSBDIV601 Develop and implement diversity policy BSBHRM602 Manage human resources strategic planning BSBINN601 Lead and manage organisational change BSBMGT605 Provide leadership across the organisation BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBFIM601 Manage finances Additional electives BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMKG609 Develop a marketing plan BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

Learner Resources-SITSS00035 Customer Service Management Skill Set Qualification Units of competency MSS402051 ApplyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all