ERF Checklist-VU23230 Develop study skills Forms Core units BSBLDR411 Demonstrate leadership

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSS403022 Facilitate a Just in Time system Elective units BSBWHS411 Implement and monitor WHS policies

Trainer/Assessor Assessment Pack

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

implement and review a quality assurance program Electives AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy If you require RPL Kits with comprehensive benchmarking

repair and refurbishment MEM21004 Clean watch and clock components MEM21005 Diagnose faults in quartz watches MEM21006 Service quartz watches MEM21007 Service complex quartz watches MEM21008 Service mechanical watches MEM18003 Use tools for precision work MEM21021 Restore clockwork mechanisms MEM21022 Manufacture watch and clock components MEM21023 Plan

ERF Checklist-VU23230 Develop study skills Forms Core units BSBLDR411 Demonstrate leadershipPlease contact us for more information!