Learner Guide-SIRXCEG003 Build customer relationships and loyalty ELICOS Resources trainers and assessors and industry

trainers and assessors and industry experts

Core units CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

Units of competency ICTCLD508 Manage infrastructure in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD506 Implement virtual network in cloud environments ICTCLD505 Implement cloud infrastructure with code * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC024 Prepare and present simple dishes SITHCCC025 Prepare and present sandwiches SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

Mapping Document - ACSF and Standards alignment matrix

Learner Guide-SIRXCEG003 Build customer relationships and loyalty ELICOS Resources trainers and assessors and industryOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce