ERF Checklist-TLII0005 Apply customer service skills Training and Assessment Strategy Units of competency BSBFIA302 Process

Units of competency BSBFIA302 Process payroll BSBITU304 Produce spreadsheets BSBWHS302 Apply knowledge of WHS legislation in the workplace SIRRINV001 Receive and handle retail stock If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

Units of competency ICTNWK529 Install and manage complex ICT networks ICTNWK546 Manage network security ICTNWK538 Install and maintain valid authentication processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

You are free to rebrand and reproduce these within your registered training organisation (RTO)

hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install

ERF Checklist-TLII0005 Apply customer service skills Training and Assessment Strategy Units of competency BSBFIA302 ProcessPlease contact us for more information!