Unit Knowledge Guide-RIIERR201E Conduct fire team operations EAL Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

Core units ICTICT101 Operate a personal computer ICTICT102 Operate word-processing applications ICTICT103 Use

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

implement and monitor energy management If you require RPL Kits with comprehensive benchmarking

Core units BSBPMG415 Apply project risk management techniques VU22456 Apply structural and construction technology to the design of commercial buildings VU22455 Apply structural/construction technology to the design of residential buildings CPCCWHS1001 Prepare to work safely in the construction industry VU22457 Comply with relevant legislation in the design of residential buildings VU22465 Provide design solutions for residential and commercial buildings VU22461 Integrate services layout into design documentation VU22460 Design sustainable buildings VU22458 Comply with relevant legislation in the design of commercial buildings VU22454 Undertake site survey and analysis to inform design process VU22466 Integrate digital applications into architectural workflows VU22459 Design safe buildings BSBSMB404 Undertake small business planning VU22464 Select construction materials for building projects VU22463 Produce preliminary and working drawings for commercial buildings VU22467 Present architectural designs VU22468 Manage architectural project administration VU22469 Undertake complex architectural projects VU22470 Conduct

Unit Knowledge Guide-RIIERR201E Conduct fire team operations EAL Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner