Self-Study Guide-BSBOPS301 Maintain business resources CHC diseases and disorders Group A

diseases and disorders Group A AHCWRK204 Work effectively in the industry Group A AHCWRK305 Coordinate work site activities Group A BSBFIN302 Maintain financial records Group A BSBTEC301 Design and produce business documents Group A If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR401 Communicate effectively as a workplace leader BSBLDR402 Lead effective workplace relationships BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan Elective units BSBFIA412 Report on financial activity Group A BSBWOR404 Develop work priorities Group A BSBMGT403 Implement continuous improvement Group A BSBINN301 Promote innovation in a team environment Group A BSBCMM401 Make a presentation Group B BSBRES411 Analyse and present research information Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBWRT401 Write complex documents Group B If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS040 Support independence and wellbeing CHCCCS031 Provide individualised support If you require RPL Kits with comprehensive benchmarking

service and maintain air conditioning systems* UEERA0052 Install

Self-Study Guide-BSBOPS301 Maintain business resources CHC diseases and disorders Group AOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the