aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Core units CPCCWHS1001 Prepare to work safely in the construction industry MSFFL2030 Receive and prepare flooring materials MSFFL2032 Select
Core units HLTAID003 Provide first aid RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIEGS202E Conduct field work RIIEGS301D Operate and maintain instruments and field equipment RIIEGS304E Mobilise equipment and materials RIIEGS305E Navigate in remote or trackless areas RIIERR202E Contribute to the control of emergencies and critical situations RIIQUA201E Maintain and monitor site quality standards RIIRIS202E Respond to site based spills RIISTD202D Collect routine site samples RIIVEH305F Operate and maintain a four wheel drive vehicle If you require RPL Kits with comprehensive benchmarking
Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIICRC316D Place and compact concrete If you require RPL Kits with comprehensive benchmarking
Units of competency CUAPYR413 Plan outdoor fireworks displays CUAPYR411 Manage health and safety requirements at fireworks displays CUAPYR412 Operate outdoor fireworks displays * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-FWPSS00031 Skill set for a finger jointing quality control tester AHC aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of