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CPCCCM1012A Work effectively and sustainably in the construction industry
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
configure and test network security ICTNWK420 Install and configure virtual machines ICTWEB408 Ensure basic website security ICTWEB411 Produce basic client-side script for dynamic web pages ICTWEB414 Design simple web page layouts Additional electives ICTDBS403 Create basic databases ICTICT419 Work effectively in the digital media industry If you require RPL Kits with comprehensive benchmarking
Core units CHCADV005 Provide systems advocacy services CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS009 Provide early intervention
organisational and NCVER requirements
Learning and Assessment Kit-ICTDMT404 Create visual design components for digital media Certificate II CPCCCM1012A Work effectively and sustainablyOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
