Self-Study Guide-SHBBSPA005 Work in a spa therapies framework MSM Core units FNSINC411 Conduct work

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CUASOU412 Manage audio input sources CUASOU303 Repair and maintain audio equipment CUASOU308 Install and disassemble audio equipment CUAWHS312 Apply work health and safety practices CUASOU421 Mix audio for live productions CUASOU414 Manage wireless audio operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

switchgear and associated accessories UEEEL0014 Isolate

Units of competency CUADTM431 Design and conduct dance learning program CUADTM413 Apply safe dance teaching methods * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-SHBBSPA005 Work in a spa therapies framework MSM Core units FNSINC411 Conduct workOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the