RPL Kit-SITXCRI003 Respond to a customer in crisis EAL assess and control safety risks

assess and control safety risks HLTAID003 Provide first aid SITHIND002 Source and use information on the hospitality industry

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking

Core units CPCCBC4012 Read and interpret plans and specifications CPCCBC4014 Prepare simple building sketches and drawings Elective units CPCCBC4003 Select

Units of competency AURETH007 Diagnose and repair system instrumentation and safety interlocks in battery electric vehicles AURETH003 Diagnose and repair high voltage rechargeable energy storage systems in battery electric vehicle AURETH001 Depower and reinitialise battery electric vehicles AURETH002 Service and maintain battery electric vehicles If you require RPL Kits with comprehensive benchmarking

RPL Kit-SITXCRI003 Respond to a customer in crisis EAL assess and control safety risksOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information