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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Units of competency AURETH004 Diagnose and repair traction motor speed control systems in battery electric vehicles AURETH005 Diagnose and repair high voltage traction motors in battery electric vehicles AURETH006 Diagnose and repair auxiliary motors and associated components in battery electric vehicles AURETH008 Diagnose and repair HVAC and rechargeable energy storage cooling systems in battery electric vehicle AURETH009 Diagnose and repair DC to DC converters in battery electric vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)
implement and review quality framework CHCMGT006 Coordinate client directed services CHCMGT002 Manage partnership agreements with service providers * We can develop additional elective units that are not listed on request (Please contact us for further information)
modify and verify coaxial and structured communication copper cabling UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units BSBOPS203 Deliver a service to customers HLTAID009 Provide cardiopulmonary resuscitation CPCWHS1001 Prepare to work safely in the construction industry UEEDV0004 Install and modify optical fibre performance data communication cabling UEEDV0006 Install underground communication cables UEEDV0009 Select and arrange data and voice equipment for local area networks If you require RPL Kits with comprehensive benchmarking
Mapping Document - ACSF and Standards alignment matrix
PowerPoint-CHCECD005 Deliver employment services to employers FBP aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered
