SCORM Compliant Package-SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Policies and Procedures We hire subject matter experts

We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB303 Organise finances for new business ventures BSBESB304 Determine resource requirements for new business ventures If you require RPL Kits with comprehensive benchmarking

Units of competency CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability CHCDIS002 Follow established person-centred behaviour supports * We can develop additional elective units that are not listed on request (Please contact us for further information)

Syllabus e

selection and induction of staff BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SIRXCEG008 Manage disrespectful, aggressive or abusive customers RTO Policies and Procedures We hire subject matter experts* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.