SCORM Compliant Package-CPCCCA3008 Construct eaves RTO Policies and Procedures aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS612 Develop and implement a strategy to support a positive WHS culture BSBWHS613 Evaluate the WHS performance of an organisation BSBWHS614 Conduct a WHS audit under the guidance of a lead auditor BSBWHS616 Apply safe design principles to control WHS risks BSBWHS617 Apply ergonomics to manage WHS risks Elective units BSBAUD601 Establish and manage compliance management systems Group A BSBLDR602 Provide leadership across the organisation Group A BSBWHS631 Apply occupational hygiene principles to manage WHS risks Group A BSBINS601 Manage knowledge and information Group B BSBLDR601 Lead and manage organisational change Group B BSBPEF502 Develop and use emotional intelligence Group B If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPCM402 Develop a soil health and plant nutrition program AHCIRG507 Audit irrigation systems AHCSOL401 Sample soils and interpret results AHCTRF506 Manage sports turf renovation programs If you require RPL Kits with comprehensive benchmarking

Units of competency CHCYTH011 Work effectively with young people and their families CHCCOM002 Use communication to build relationships CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking

Core units BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms BSBDES502 Establish

SCORM Compliant Package-CPCCCA3008 Construct eaves RTO Policies and Procedures aggressive or abusive customers SIRXCEG006* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.