SCORM Compliant Package-ICTDAT502 Conduct significance tests Forms Core units CHCPOL003 Research and

Core units CHCPOL003 Research and apply evidence to practice HLTDEN004 Implement an individualised oral hygiene program HLTDEP001 Identify

Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFIN004 Prepare and monitor budgets SITXFIN003 Manage finances within a budget SITXFIN002 Interpret financial information If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-ICTDAT502 Conduct significance tests Forms Core units CHCPOL003 Research and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.