Learning and Assessment Kit-MSF20413 Certificate II in Glass and Glazing Pre-order low elements SISXCCS001 Provide quality

low elements SISXCCS001 Provide quality service SISOCHC003 Lead challenge course sessions

Core units BSBINS404 Search library and information databases BSBINS406 Assist customers to access information BSBINS407 Consolidate and maintain library industry knowledge BSBOPS404 Implement customer service strategies BSBWHS311 Assist with maintaining workplace safety Electives BSBINS305 Participate in cataloguing activities BSBINS401 Analyse and present research information BSBINS402 Coordinate workplace information systems BSBINS408 Provide information from and about records BSBCRT411 Apply critical thinking to work practices BSBLDR411 Demonstrate leadership in the workplace BSBINS409 Maintain and monitor digital information and records BSBPEF402 Develop personal work priorities BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and specify trees AHCARB509 Develop an arboricultural impact assessment report AHCARB510 Specify and audit tree work AHCARB511 Prepare arborist reports AHCARB513 Examine and assess trees AHCARB514 Diagnose tree diseases AHCWRK517 Interpret legislation Electives AHCBUS515 Prepare estimates

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTWEB431 Create and style simple markup language documents ICTWEB432 Design website layouts ICTWEB433 Confirm accessibility of websites ICTWEB434 Transfer content to websites ICTWEB443 Implement search engine optimisations ICTWEB450 Evaluate and select a web hosting service ICTWEB452 Create a markup language document ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

service and maintain variable refrigerant flow air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-MSF20413 Certificate II in Glass and Glazing Pre-order low elements SISXCCS001 Provide qualityOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to