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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Editable learner profiles and learning plan templates to support personalised LLND development strategies
Units of competency MSS015021 Measure and report carbon footprint of a product or product class MSS015011 Conduct a sustainability energy audit * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency RIISDM501D Conduct mine surveying operations RIIRIS402D Carry out the risk management process RIIWHS201D Work safely and follow WHS policies and procedures RIICOM301D Communicate Information If you require RPL Kits with comprehensive benchmarking
configure and test an internet protocol network ICTNWK410 Install hardware to a network ICTNWK401 Install and manage a server ICTPMG401 Support small scale ICT projects ICTNWK404 Install
SCORM Compliant Package-TAEASS514 Develop and implement plans for recognition of prior learning SIS aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
US$ 165.75
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