Learner Resources-SITHIND007 Use hospitality skills effectively Training And Assessment Strategy Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

policies and procedures in the construction industry Elective Units CPCCBL3016* Construct battered masonry walls and piers CPCCBL3017* Carry out tuck pointing and repointing to masonry CPCCST3017* Construct stone arches CPCCST3019* Lay stonemasonry stairs CPCCST3021* Restore stone work CPCCST3023 Apply drawing principles to stonemasonry CPCCST3024* Apply conservation principles and practices to heritage stonework CPCCST3025* Carry out basic stonemasonry demolition CPCCST2001* Prepare for stonemasonry construction process If you require RPL Kits with comprehensive benchmarking

SISOCYT002 Ride bicycles on roads and pathways

privacy and security within the medical environment Group A BSBMED401 Manage patient record keeping system Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B If you require RPL Kits with comprehensive benchmarking

plant and equipment CPCCST3001 Dress and mould stone CPCCST3002 Shape solid stone CPCCST3003 Split stone manually CPCCST3004 Dress stone manually CPCCST3006 Machine stone CPCCST3010 Set out and cut letters in stone CPCCST3022 Carry out profile work CPCCWHS2001 Apply WHS requirements

Learner Resources-SITHIND007 Use hospitality skills effectively Training And Assessment Strategy Core units SIRXCEG001 Engage theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all